Conditions
Sales and delivery
Orders without print |
Orders will be packed and shipped the same day, if the order is given before 11 am. |
Orders with print or mounting of transfer prints | Delivery time is 10 business days from the receipt of eligible print files. In busy sesons it can be 15 working days |
Transfers (unmounted) | Delivery time is 5 business days from receipt of eligible print files. |
Express delivery |
Orders with direct print and transferring of transfers can, if necessary, be delivered within 6-9 business days. In special cases within 3-5 business days. |
Prices | All prices are in EUR and excl. VAT and freight. |
Administration fee | To sales under 65,- EUR (excl. shipping, VAT and added costs) an administration fee of 7,- EUR will be added. |
Payment | Netto cash. |
Ordering | Orders can be made in our webshop or sent per mail to storm@stormtextil.dk |
Changing an order | The forwarded order confirmation must be checked. If no objection has been made to this within 3 business days, we regard the order confirmtion as approved. |
Cancelling an order | If an order is cancelled later than 3 business after receipt of order confirmation, Storm Textil will invoice full expenses related to the order. |
Customer's own goods | Delivery of customer goods must be performed with a specified packing list that matches the order given. Controlling and counting customer goods are feed 0,25 EUR/pc. |
Mounting of transfers | If mounting customer's own transfers Storm Textil will charge for min. 10 transfers. |
Printing mistakes | If printing customers own goods, only the print is replaced. |
MOQ prints | Min. 10 pcs. will be invoiced. |
Test print | 10 pcs. in the appropriate printing price category + frames. |
Repeat orders | Films will not be invoiced in case of repeat orders. |
Delivery | Ab Brønderslev, DK with post, GLS, UPS or truck. |
Delivery time | Without print: from day to day, if order is given before 11 am. With print: normally 10 business day from the receipt of complete order including print ready files. |
Quantities | With print orders it must b accepted that the quantity delivered can vary with +/- 3% compared to quantity ordered. |
Express fees | Delivery time 3-5 business days: +0,14 EUR/pc, minimum 54,- EUR. Delivery time 6-9 business days: +0,07 EUR/pc, minimum 34,- EUR. - from receipt of order including print ready files. |
Claims | Claims must be made within 3 days of receiving the goods. If the order confirmation has been approved, no claims can be made regarding prices, print placement, prints colours, or similar. |
Delivery time
The map shows the approximate delivery time within Europe.
Any questions? Please, contact our sales department;
storm@stormtextil.dk or +45 98 80 07 98.
Redress
When you as a customer, living in an EU-country, have a problem with us as a trader regarding the product or service you bought, you can settle your dispute out-of-court through here: http://ec.europa.eu/odr.
Please, do not forget to indicate our e-mail address; storm@stormtextil.dk.